Introduction & Acceptance
Welcome to Intechvia. These Terms & Conditions (the “Terms”) form a binding agreement between you (the “Client,” “you,” or “your”) and Intechvia Technologies (“Intechvia,” “we,” “us,” or “our”), and govern your access to and use of our website at intechvia.com, our products, and the professional services we provide.
By accessing our website, requesting a proposal, or engaging us for any project, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Where a signed statement of work, master services agreement, or separately negotiated contract exists between us, that document takes precedence over these Terms to the extent of any conflict. Otherwise, these Terms apply in full.
Our Services
Intechvia is a full-spectrum technology studio. Our services include, but are not limited to:
- Custom website and web application design and development
- Native and cross-platform mobile application development
- UI/UX research, design systems, and product design
- Artificial intelligence, machine learning, and workflow automation
- Cybersecurity assessments, hardening, and ongoing security services
- Cloud architecture, DevOps, and technical consulting
The specific deliverables, timelines, and pricing for any engagement are defined in a written proposal or statement of work agreed upon by both parties. We reserve the right to refuse, modify, or discontinue any service at our discretion. A full overview of what we offer is available on our services page.
Engagement & Project Scope
Every engagement begins with a discovery process during which we define the project scope, objectives, deliverables, milestones, and estimated timeline. This scope is documented in a proposal or statement of work (“SOW”) that both parties review and approve before work commences.
Scope changes
Any work requested that falls outside the agreed scope, including new features, additional revisions beyond those specified, or changes to previously approved deliverables, is considered a change request. Change requests may affect the project timeline and cost, and will be quoted and approved in writing before we proceed.
Timelines & dependencies
Estimated timelines assume timely feedback, approvals, and delivery of required materials from you. Delays in providing content, access, credentials, or approvals may extend delivery dates accordingly. We are not responsible for delays caused by third-party providers or by circumstances outside our reasonable control.
Payment Terms
Pricing for each engagement is set out in the applicable proposal or SOW. Unless otherwise agreed in writing, our standard payment structure is as follows.
Upfront payment is 30% of the total project cost, non-refundable once the project has started.
This initial 30% deposit secures your place in our production schedule and funds the discovery, planning, and early build phases. Because work, resource allocation, and scheduling begin immediately upon receipt, the deposit is non-refundable once the project has started.
Milestones & final payment
- The remaining balance is invoiced against project milestones as defined in the SOW, or split into interim and final payments for smaller engagements.
- The final payment is due before delivery, final deliverables, source files, production deployment, and transfer of ownership are released only after all outstanding invoices are paid in full.
- For retainer or subscription-based services, fees are billed in advance on a recurring basis as specified in your agreement.
Invoicing, late fees & taxes
- Invoices are payable within fourteen (14) days of the invoice date unless stated otherwise.
- Overdue amounts may accrue a late fee of 1.5% per month (or the maximum permitted by law, whichever is lower) on the outstanding balance. We may pause work on any project with overdue invoices until payment is received.
- All fees are exclusive of applicable taxes, duties, and third-party costs (such as hosting, domains, licenses, or paid APIs), which are your responsibility unless expressly included in the SOW.
Intellectual Property
Upon receipt of full and final payment, ownership of the final deliverables produced specifically for your project, including designs, source code, and content we create for you, transfers to you, unless the applicable SOW states otherwise.
Until final payment is received, all work product, drafts, and intellectual property remain the sole property of Intechvia. We retain ownership of:
- Pre-existing tools, frameworks, libraries, boilerplate, and proprietary methodologies used to build your project;
- Any general know-how, techniques, and non-client-specific components we develop; and
- Third-party materials, which remain subject to their respective licenses.
We grant you a perpetual, non-exclusive license to use any such pre-existing or reusable components solely as incorporated into your delivered project. Unless you opt out in writing, we may reference the project and display non-confidential work in our portfolio and marketing materials.
Client Responsibilities
A successful engagement depends on your active collaboration. You agree to:
- Provide accurate, complete, and timely information, content, branding assets, and feedback;
- Grant the access, accounts, and credentials reasonably required to complete the work;
- Designate a primary point of contact empowered to review and approve deliverables;
- Ensure that all materials you provide do not infringe the rights of any third party and comply with applicable laws; and
- Review deliverables promptly and provide consolidated feedback within agreed review windows.
You are responsible for the legality of your business, the content you publish, and your compliance with any regulations that apply to your industry.
Warranties & Disclaimers
We warrant that our services will be performed in a professional and workmanlike manner consistent with prevailing industry standards. For a period of thirty (30) days following delivery, we will correct verifiable defects in our work that cause deliverables to materially deviate from the agreed specifications, at no additional cost.
Except as expressly stated above, our website, products, and services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation.
We do not warrant that any software will be free of all bugs, that third-party services will remain available, or that results such as search rankings, revenue, or user growth will be achieved. This warranty does not cover issues arising from modifications made by you or third parties, misuse, or factors outside our control.
Limitation of Liability
To the maximum extent permitted by applicable law, Intechvia and its officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to these Terms or our services, even if advised of the possibility of such damages.
Our total aggregate liability for any and all claims arising out of or related to an engagement shall not exceed the total fees actually paid by you to Intechvia for the specific services giving rise to the claim during the three (3) months preceding the event that gave rise to the liability.
Nothing in these Terms limits liability that cannot be excluded by law, such as liability for gross negligence, willful misconduct, or fraud.
Confidentiality
Each party may receive confidential information from the other, including business plans, technical data, credentials, and proprietary materials. Both parties agree to protect the other's confidential information with the same degree of care they use for their own, and to use it only for the purposes of the engagement.
Confidentiality obligations do not apply to information that is or becomes publicly available through no fault of the receiving party, is independently developed, or is required to be disclosed by law. These obligations survive the completion or termination of the engagement.
Termination
Either party may terminate an engagement with written notice if the other party materially breaches these Terms and fails to cure the breach within fourteen (14) days of receiving notice.
Upon termination:
- You remain responsible for payment of all work completed and expenses incurred up to the termination date;
- The initial 30% deposit remains non-refundable once the project has started;
- We will deliver completed, paid-for work product, subject to settlement of any outstanding balance; and
- Provisions relating to payment, intellectual property, confidentiality, warranties, and liability survive termination.
Governing Law
These Terms are governed by and construed in accordance with the laws of the State of CA, USA, without regard to its conflict-of-law principles. The parties agree to submit to the exclusive jurisdiction of the courts located in San Francisco, CA for the resolution of any disputes.
Before initiating formal proceedings, the parties agree to attempt in good faith to resolve any dispute through direct negotiation. If a provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice.
Your continued use of our website or services after changes take effect constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
Contact Us
If you have any questions about these Terms & Conditions, please get in touch:
- Intechvia Technologies
- Email: hello@intechvia.com
- Phone: +1 (415) 555-0142
- Address: 1 Innovation Way, Suite 400, San Francisco, CA 94107, USA
You can also reach us through our contact page.